See my Million Dollar Shop® courses Here.
If you’re going to sell on Shopify, you need to know exactly what process your customers will see and go through, so you can have an understanding of the platform and how to make their experience better.
Today we’re going to be going over your customers view: how to download Shopify store products.
In this tutorial, I’m going to be showing you what it’s like to download digital products, since that’s the only thing I personally sell.
Your Customers View: How to Download Shopify Store Products
After you upload your digital download to the store, this is the sequence of what your customers will go through…
Step 1
When they click on the product they want to buy (for this tutorial, I’m using my Recipe Binder as a sample) they will be redirected to a page that will explain the nature of the product they’re about to buy.
And there’s also a little button that says ADD TO CART.
They go ahead and click ADD TO CART.
Step 2
After clicking the ADD TO CART button, they will be redirected to a summary of the things they want to purchase.
They can keep adding products by clicking continue shopping or checking out.
They click the CHECK OUT button.
Step 3
After clicking the CHECK OUT button, they need to provide all the payment information and discounts if they have one.
I give tons of promo codes to my email list subscribers. So make sure you are one of them if you want free stuff. 🙂
Step 4
Once they have provided all the information on Step 3 and continued to pay through checkout, they will receive TWO emails. One is an order confirmation that will look like the picture below…
Step 5
A couple of minutes after their purchase, they will receive a second email that looks like this screenshot. They will click on the link and this will take them to the place where they can download their purchase.
Step 6
Here’s a screenshot of how it looks like when they are about to get their files…
Step 7
They will click on “Download Now” and find the location they want to save the file to.
Most of the time your computer will automatically save it in the Downloads folder though.
That’s it! They can now access your product.
JR R. Caparas | https://www.Mommyjhy.com says
Hi Sarah!
I want to sell printables. Is it OK to sell those on my blog or is better to have a Shopify shop?
Thanks in advance.
Sarah Titus says
It really just depends on your vision and where you want to go. If you want to sell a couple printables, I’d say your blog is fine. If you want a store where you can collect email addresses and sell multiple products, I’d say Shopify for sure.
My-Ngoc says
Hi, Sarah.
I’ve seen the customer side of your store cause I’ve gotten lots of cheap or free products from you. You are so generous with your codes!
I make printables and currently sell them on Etsy. I’m afraid to open a Shopify store because I’m not sure I can keep track of all the financial aspect of my own store. Is it easy to manage a Shopify store?
Sarah Titus says
Shopify is great with reports and stuff. Shows you profits and revenue. The only difference that I’m aware of (keep in mind I don’t sell on Etsy, only going by what friends say) is that you have to manually pay VAT with your taxes with Shopify, whereas Etsy pays it on your behalf. For me, finances has been extremely easy on Shopify. 🙂
Kendra Foley says
This is great!! Thank you for providing it!! What payment processor do you use? There are so many, I have had trouble picking one, especially since I’m just starting out and can’t devote a lot of money towards the nice ones like ThriveCart. I’m also worried about collecting taxes, my state requires taxes even on digital products, plus there’s VAT…, I’m so confused with which ones do and don’t do it for you, it has really stalled my progress. 🙁 I”m afraid I’ll end up at the end of the year having to pay all my profits to taxes bc I didn’t collect them correctly.
Sarah Titus says
I wouldn’t recommend ThriveCart. When tested side by side in an A/B split test, Shopify got more sales. I would pay to go through them specifically b/c you’ll get way better conversions = more money. 🙂
For setting up VAT and taxes and all that, it’s tough, I know. I have the detailed tutorials in my course, Million Dollar Shop®.
I would honestly say go big or go home. I’ve watched people who try to set all this up on a budget and it doesn’t work. You’re only as good as the tools you use and Shopify is only $29/month (not a lot of investment). So like when I was using other platforms like Podia for example, my sales sucked. So many people set their digital products all up wrong. Making really great money isn’t for everyone, but if you’re gonna do it, you want to be 5,000% committed. Have an attitude like, I’m going to invest b/c it’s not GOING to fail. I’ll do whatever it takes to make it a success, and if you don’t feel motivated (that’s okay), but don’t do it if you’re not. You’ll just waste time and spin your wheels. You’ll think it doesn’t work and it does, but you have to set it all up correctly. Money is rarely ever an issue for the person who won’t take no for an answer and that’s what this business calls for. I invested in a business with $2k 45 days after my ex-husband left me and I had nothing and no income. I made it happen. I went after my dreams and wouldn’t let anything, not money, not family, not anything stop me. Again, it’s not for everyone and that’s totally okay. But I’d hate to see you waste your time, resources, etc. and it not go anywhere. I see it all the time and it sucks. You want to do it the right way or find a different avenue to make money. 🙂 There’s PLENTY of ways to make money online. I been making money online 22 years. There’s SOOO many legit ways. So, definitely choose the one that’s right for you and your family. <3 In case you're looking at ways to make money online, I have a course for that too here. Some things are so simple too. Like you can make over $1k/month just picturing your own family dinners every night! You just need to know how to get started and all that info. is in that course. <3 Trust me, as a single mom, I had to scrap my way to the top (from homeless 11 years ago to now having made 8-figures online). You can do it. You just need to find what works best for you and go after it. Don't let ANYTHING stop you and then don't give up when you're tested to. You can accomplish it! *hugs*